Refund & Exchange Policy

Refund Policy:

We offer a full money-back guarantee for all purchases made on our website within 2 days of receiving the product. If you are not satisfied with the product that you have purchased from us, you can get your money back (UAE orders only).

For sale/discounted items, a charge of AED 20 will be applied for exchanges and refunds

After the 2-day period you will no longer be eligible and won't be able to receive a refund. 

No refunds for orders outside the UAE.

Exchange Policy:

We offer an exchange policy for all purchases made on our website within 2 days of receiving the product in the UAE. 

No exchanges for orders outside UAE.

For sale/discounted items, a charge of AED 20 will be applied for exchanges and refunds 

 

If you have any additional questions or would like to request a refund/exchange, feel free to contact us on our whatsapp +97152 3 299 299 or email on info@thechainco.com